Privacy Policy — 360DigitalU

This Privacy Policy explains how 360DigitalU ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website at 360digitalu.com and use our services.

By using this website, you agree to the collection and use of information as described in this policy.

1. Who We Are

360DigitalU is a digital marketing and technology services company. We provide services including digital marketing, AI automation, cyber security, website design, and cloud communications. For questions about this policy, contact us at: info.bytechit@gmail.com

2. Information We Collect

Information you provide directly

Contact form submissions: name, email address, business name, and message content
WhatsApp conversations: messages and contact details shared when you reach out via WhatsApp
Email correspondence: any information included in emails you send us

Information collected automatically

Analytics data: pages visited, time on site, referring URL, browser and device type (via Google Analytics, if consent is given)
Cookies: see our Cookie Policy for details
IP address: collected automatically by our hosting provider for security purposes

Affiliate link data

Some pages on this website contain affiliate links. When you click these links, the third-party merchant (e.g. Amazon, ManyChat) may collect data according to their own privacy policies. We do not receive your personal data from affiliate purchases — only a commission notification.

3. How We Use Your Information

To respond to your enquiries and service requests
To provide the services you have requested
To send relevant communications if you have opted in
To improve our website and content based on analytics data
To comply with legal obligations

We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing (GDPR)

For users in the European Union, we process your personal data on the following legal bases:

Consent: for analytics cookies and marketing communications
Legitimate interests: for responding to enquiries and improving our services
Contract performance: when providing services you have requested
Legal obligation: where required by applicable law

5. Cookies

We use cookies for essential functionality, analytics, and advertising purposes. You can manage your cookie preferences at any time. For full details, see our Cookie Policy.

6. Third-Party Services

We use the following third-party services that may process your data:

Google Analytics: website analytics (only with your consent)
Google Ads / Meta Ads: advertising (only with your consent)
Formsubmit.co: contact form processing
WhatsApp Business: customer communication
Netlify / Google Sites: website hosting

Each of these services has its own privacy policy. We encourage you to review them.

7. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions and email correspondence are retained for up to 3 years unless you request deletion earlier.

8. Your Rights (GDPR)

If you are in the EU or UK, you have the following rights:

Right of access: request a copy of the data we hold about you
Right to rectification: request correction of inaccurate data
Right to erasure: request deletion of your data
Right to restrict processing: request that we limit how we use your data
Right to data portability: receive your data in a portable format
Right to object: object to processing based on legitimate interests
Right to withdraw consent: withdraw consent at any time for consent-based processing

To exercise any of these rights, contact us at info.bytechit@gmail.com. We will respond within 30 days.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

For any questions, requests, or concerns about this Privacy Policy or your personal data:
Email: info.bytechit@gmail.com
WhatsApp: +39 389 911 8236